Refund policy

At The Shav Collection, each print-on-demand item is made especially for you after your order is placed.

Damaged or defective items
If your order arrives damaged, defective, or with a printing error, please contact us at theshavcollection@gmail.com with your order number and clear photos of the issue. We will review the issue and, when appropriate, arrange a replacement or refund.

Wrong item received
If you receive the wrong product, size, color, or design due to a fulfillment error, please contact us so we can review and resolve the issue.

Change of mind / incorrect size
Because our print-on-demand products are made specifically after an order is placed, we generally do not accept returns or exchanges for change of mind or when a customer orders the wrong size or color. Please review the product description and size guide carefully before ordering.

Cancellations
Orders enter production quickly. If you need to cancel or change an order, contact us as soon as possible. We cannot guarantee cancellation once production has started.

Refunds
If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact
For questions regarding your order, contact us at theshavcollection@gmail.com.